Privacy Policy

This Privacy Policy explains how Ambivious LLC (“we,” “us,” or “our”), collects, uses, and shares information when you visit ambivious.com, contact us, or use our services.

Information we collect

Information you give us

• Contact details such as your name, business name, email address, and phone number.
• Information you share in forms, emails, calls, and messages.
• Billing information needed to process payments. Card payments are processed by our payment processor; we do not store full card numbers.
• Your text message consent choices.

Information collected automatically

• Device and browser information, IP address, pages visited, and referring pages, collected through cookies and similar technologies, including analytics tools.

Information we process for our clients

When we provide services to a business client, we may process information from that client’s callers, such as names, phone numbers, call recordings, transcripts, and the reason for calling. We process this information on behalf of our client to provide the services. Callers should also review the privacy policy of the business they contacted.

How we use information

• To respond to inquiries and schedule consultations.
• To provide, operate, maintain, and improve our services.
• To process payments and manage accounts.
• To send service-related communications, and marketing communications where permitted.
• To comply with legal obligations and protect our rights.

How we share information

We share information with service providers that help us operate our business, such as hosting, telephony, messaging, CRM, analytics, and payment providers, only as needed to provide their services to us. We may also share information when required by law, to protect rights and safety, or as part of a business transfer. We do not sell personal information.

Text messaging and mobile information

If you opt in to receive text messages from us, we collect your phone number and consent records. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP. Reply HELP for help. See our SMS Terms.

Call recording

Calls handled by our services may be recorded and transcribed. Where required by law, callers are notified at the start of the call.

Data retention

We keep information for as long as needed for the purposes above, including to meet legal, accounting, and reporting requirements.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure.

Your choices and rights

You may request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under state law.

Children

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes

We may update this policy. We will post the updated version on this page with a new effective date.

Contact us

Ambivious LLC
1845 Town Center Boulevard, Fleming Island, FL 32003
admin@ambivious.com
(904) 853-3354